This Refund & Cancellation Policy applies to bookings, reservations and payments made towards units at BluBay, developed by Opulent Real Asset Land Developers, a part of ORA Group ("we", "us", "our"). Please read this policy carefully before making any booking or payment.
Expression Of Interest — Terms & Conditions
- The Applicant hereby acknowledges that the amount paid as Expression of Interest ("EOI") is only towards expressing interest in the proposed allotment of a plot in BluBay–Karjat and does not create any right, title, interest, or claim in favour of the Applicant until allotment is made and accepted.
- The aforesaid amount shall be placed with Opulent Real Asset Land Developers vide cheque, demand draft or online payment.
- Premium — ₹1,99,000/- (Non-Refundable) — 100% Allocation Guaranteed.
- Platinum — ₹1,00,000/- (Refundable)
- Gold — ₹49,000/- (Refundable)
- No third-party payment shall be accepted, and the Applicant indemnifies Opulent Real Asset Land Developers in this regard.
- Opulent Real Asset Land Developers reserves the right to accept or reject this EOI at its sole discretion, subject to the clause above.
- On acceptance of the Applicant's preferred plot, or any alternate plot as may be offered by Opulent Real Asset Land Developers and confirmed by the Applicant, the terms and conditions mentioned in the Allotment / Agreement of Sale shall be applicable and binding upon the Applicant.
- The Applicant shall be required to confirm acceptance of the proposed plot within 3 days of plot identification by Opulent Real Asset Land Developers. Failure to provide such confirmation within the stipulated period shall be considered as withdrawal of the EOI by the Applicant, and the EOI amount shall be refunded in the manner mentioned below, subject to the clause above.
- In the event that the Applicant voluntarily withdraws the EOI prior to allotment, or does not confirm the plot allocated by Opulent Real Asset Land Developers within the prescribed timeline, such withdrawal email is to be initiated at EOIcancellation@ora.in along with a cancelled cheque, PAN card and Aadhaar card copy.
- In both scenarios above, Opulent Real Asset Land Developers shall refund the EOI amount (Platinum or Gold, as applicable) received from the Applicant within 30 days from the date of receipt of the email at EOIcancellation@ora.in with the required documents, without any interest, compensation, or other charges. The Applicant shall have no right, title, interest, claim, or demand of any nature whatsoever against Opulent Real Asset Land Developers in relation to any plot, the project, or any part of the development, and Opulent Real Asset Land Developers shall stand fully discharged of all obligations arising out of such EOI.
Booking Amount
A booking amount paid towards expression of interest or provisional reservation of a unit does not constitute a binding agreement and is subject to the terms outlined at the time of booking and the formal Agreement for Sale to be executed between the parties.
Cancellation By The Customer
- Customers may request cancellation of a booking by submitting a written request to our sales team
- Cancellations made within the cooling-off period specified at the time of booking may be eligible for a refund, subject to applicable deductions
- Cancellations made after the cooling-off period, or after execution of the Agreement for Sale, will be governed by the cancellation clauses specified in that agreement and applicable MahaRERA regulations
Deductions On Cancellation
In the event of a cancellation, applicable administrative charges, brokerage costs already incurred, taxes, statutory levies and any other charges as specified in the booking form or Agreement for Sale will be deducted from the refundable amount, in accordance with applicable law.
Refund Process
- Refund requests must be submitted in writing along with original booking receipts and supporting documentation
- Eligible refunds will be processed to the original mode of payment within a reasonable timeframe, typically 30–45 working days from the date of approval, subject to internal verification
- Refunds are subject to deduction of applicable bank charges, transaction fees and statutory deductions, if any
Non-Refundable Situations
Amounts paid towards statutory charges, government levies, stamp duty, registration fees and taxes already remitted to authorities are generally non-refundable. Bookings cancelled due to non-fulfilment of payment schedules or breach of agreement terms by the customer may also be subject to forfeiture as per the Agreement for Sale.
Cancellation By The Developer
In rare circumstances, we reserve the right to cancel a booking due to non-compliance with payment schedules, documentation requirements, regulatory restrictions, or other valid reasons. In such cases, eligible refunds will be processed in accordance with the Agreement for Sale and applicable law.
Governing Regulations
This policy operates in conjunction with, and is subject to, the provisions of the Real Estate (Regulation and Development) Act, 2016 (RERA), MahaRERA guidelines, and the specific terms of the Agreement for Sale executed for the relevant unit. In case of any conflict, the Agreement for Sale and applicable law shall prevail.
Changes To This Policy
We may revise this Refund & Cancellation Policy from time to time to reflect changes in regulation or business practice. The updated policy will be posted on this page with a revised "Last Updated" date.